F.A.Q ?
Frequently asked questions
* We deliver to most areas in Hong Kong, except:
The areas that we do not deliver to include: remote areas, remote islands, and restricted areas that require a permit.
No delivery service to Discovery Bay, Ma Wan, Lamma Island, Cheung Chau, Mui Wo and other remote islands
Delivery service does not include areas that cannot be reached directly by our vehicles or buildings without a functioning lift to the 3/F or above. In such a situation where no lift is available, BIG BANG INCORPORATION LIMITED or its staff will require the customer to pick up the goods at a location chosen by BIG BANG INCORPORATION LIMITED or its staff.
Note: No delivery services shall be available on first four days of the Chinese New Year, Hong Kong general public holidays (for specific arrangement can refer to the latest news on our website), Typhoon signal No 8 or the black rainstorm signal is hoisted.
* The delivery service is FREE on all orders over HK$800 within Hong Kong and Kowloon. For orders below the order amount of HK$800, we do not provide delivery services.
The below mentioned areas have additional delivery charges:
* For other locations not listed above, the specific fee will be adjusted according to the address provided by the customer, except to those areas that we don't deliver to. So please check the delivery areas: Click here.
No. We don't. Only within Hong Kong.
For more information check our delivery areas please: Click here






